Privacy Policy
Effective Date: April 11, 2025
At ElaraWell Functional Medicine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us via forms, emails, and newsletters.
By using our website www.elarawell.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Fill out a contact form via WPForms
- Subscribe to our newsletter
- Schedule a consultation
- Make a purchase or access our online dispensary
- Interact with our email campaigns via HubSpot
Types of Information Collected:
- Full name
- Email address
- Phone number (if provided)
- Health-related details (voluntarily submitted through consult forms)
- IP address and browser metadata
- Referral source or campaign data (e.g., if you came from a Facebook ad or Google search)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule appointments
- Send educational content, newsletters, and updates
- Provide customer service and support
- Improve our website and services
- Send you relevant offers or promotions related to your wellness interests
We only use your information for the purpose it was collected and do not sell or rent your information to third parties.
3. Newsletter and Email Communications via HubSpot
We use HubSpot to manage our email communications and newsletter campaigns. When you sign up:
- You may receive newsletters, updates, or promotional content from ElaraWell
- You can opt out at any time by clicking the unsubscribe link in any of our emails
- HubSpot collects performance data (opens, clicks, etc.) to help us improve content relevance
HubSpot complies with GDPR and other international privacy standards. You can view HubSpot’s Privacy Policy here.
4. Forms and Data Collection via WPForms
Our contact, intake, and newsletter forms are powered by WPForms. When you submit information:
- The data is stored securely within our website’s database
- Data transmission is encrypted via SSL
- WPForms does not share your form submissions with third parties
WPForms complies with privacy standards and offers GDPR-friendly options. Learn more about WPForms’ privacy practices.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Analyze traffic and user behavior via tools like Google Analytics
- Personalize your browsing experience
- Track referral sources and campaign effectiveness
You can manage your cookie preferences in your browser settings.
6. Data Retention
We retain your information for as long as it’s necessary to:
- Provide you with services or communication
- Comply with legal or regulatory requirements
- Maintain records of client care or interactions (as required in healthcare settings)
7. Your Rights and Choices
You have the right to:
- Request access to or correction of your personal data
- Opt out of marketing communications at any time
- Request deletion of your data (subject to certain legal obligations)
To make a request, please contact us at info@elarawell.com.
8. Third-Party Links
Our website may contain links to third-party sites, such as Designs for Health or educational wellness blogs. We are not responsible for the privacy practices of these external sites. We encourage you to read their policies before submitting personal information.
9. Data Security
We take data security seriously and implement:
- SSL encryption on all web pages
- Secure login protocols for admin access
- Regular updates and backups of our website
While no method is 100% secure, we continuously strive to protect your data.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, the revised version will be posted here with an updated effective date.
11. Contact Us
Have questions about this policy or your data?
📧 Email us at info@elarawell.com
🌐 Visit us: www.elarawell.com